Isophoric News · Tuesday, October 27, 2026
FTC and 20 states sue Dollar General, alleging it charged more at the register than advertised prices
The Federal Trade Commission and 20 states sued Dollar General on Monday, alleging in a complaint that the chain routinely charged customers more at the register than the prices on shelves, price tags and advertisements, according to the FTC's press release and Retail Dive. The complaint alleges the company received more than 29,000 complaints about price honoring from January 2023 to the end of March 2026, per Retail Dive's reading of the complaint, and that undercover purchases by FTC investigators in Ohio, Pennsylvania, Missouri and Maryland between January and April each resulted in a higher register price than advertised. In one Ohio purchase on Jan. 16, the complaint says, 13 of 58 items rang up at a different price than the label or shelf. The FTC and states allege violations of the FTC Act, the Gramm-Leach-Bliley Act and state laws; the complaint was filed in the U.S. District Court for the Middle District of Tennessee, and the Commission voted 2-0 to authorize it. The FTC states that the case will be decided by the court. Retail Dive reported that Dollar General did not immediately respond to its request for comment; the sources give no Dollar General response.